Can Your Business Exist Without VoIP?

It seems as though VoIP technology has become almost synonymous with modern business, but are VoIP phones all that some are making them out to be, or do traditional phone systems still have a place in modern business?

VoIP (Voice Over Internet Protocol) systems allow users to make and receive phone calls via their standard broadband connection from their phone or computer via their VoIP handset.

The demand for VoIP technology has increased dramatically thanks to its ability to negate the requirement for conventional telephones and telephone lines, functioning instead through broadband connections. This functionality results in much improved audio quality and substantially reduced call charges.

The higher quality the equipment used with a VoIP system is, the better the results will be. Although the only equipment required to operate a VoIP system is a computer, broadband connection, speakers and a microphone, it is recommended that in order to improve call quality, a headset with a built-in microphone is also used.

There are still certain areas in which the VoIP system cannot compete with a standard phone connection, however, such as reliability. This is because the system operates through standard broadband connections, and as such any loss of power or fault in the connection will result in the system being inoperative.

Contacting emergency services can also be an issue with VoIP systems due to the difficulty in routing an emergency call from a VoIP handset through a nearby call centre along with the ability to locate network users geographically. Thankfully there are system that have overcome these issues such as those from VoIPDito.

VoIP security is also an issue which is still to be fully resolved. Although it is easier to implement security through VoIP phones, most consumer VoIP systems do not yet support encryption and as such it is possible to eavesdrop on certain VoIP calls. There are, however, a number of systems now on the market which employ encryption systems such as SRTP (used by Skype) to prevent any security breaches.

So there you have it. Although there are still some issues with VoIP technology, they are small in comparison to the benefits. And given the speed at which technology improves, it will surely just be a matter of time until each and every business installs a VoIP phone system and standard phone systems become a thing of the past.

Saul writes regularly about Voip systems and technology for his website which can be found here asterisk previous examples of his research and writing can be found here business voip

Can Your Business Exist Without VoIP?